FAQs

Find answers to your most burning questions

13 articles in this collection
Written by Jeremy Wight, Brett Snipes, and Mallory Greer

How to control the level of detail in Inbox

Control the appearance of Inbox with the click of a button.

Written by Mallory Greer
Updated over a week ago

How to title a Decision Stream

Adding a title to a Decision Stream can provide context about the questions involved and help you identify the stream within the software.

Written by Mallory Greer
Updated over a week ago

How to add a workspace photo / avatar

Adding a picture (or avatar) to each workspace helps identify each executive workspace at a glance.

Written by Mallory Greer
Updated over a week ago

Base Inbox

How to configure and use your Inbox by Base with Email or Slack

Written by Jeremy Wight
Updated over a week ago

I can't use an international phone number to send Digests or Decision Streams via SMS text.

How to add international, non US phone numbers to Base to send a Digest or Decision Stream

Written by Mallory Greer
Updated over a week ago

How to schedule (and unschedule) sends in Base

Scheduled Sends - Digests & Decision Stream

Written by Mallory Greer
Updated over a week ago

How do I transfer a workspace to a new account?

Written by Jeremy Wight
Updated over a week ago

How can I copy event details into a digest?

Paste calendar details into Digest with a click

Written by Mallory Greer
Updated over a week ago

Why isn't my exec's timezone reflected on my digest?

Digest Builder is pulling times based on my timezone instead of my executive's

Written by Mallory Greer
Updated over a week ago

Does Base support mobile?

Using Base with a mobile device

Written by Brett Snipes
Updated over a week ago

Clearing Your Cache

What to do if your calendar isn't loading or other errors are present

Written by Jeremy Wight
Updated over a week ago

How do I make sure my email digests reach my executive?

How to make sure your Digest doesn't go to spam

Written by Jeremy Wight
Updated over a week ago

I keep getting logged out of Base. How do I fix this?

What to do if after you log in, you are immediately redirected back to the login screen.

Written by Jeremy Wight
Updated over a week ago