FAQs

Find answers to your most burning questions

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12 articles in this collection
Written by Michael Acosta

Scheduler by Base - Zoom Integration

How to install and use Zoom with Base
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Written by Michael Acosta
Updated over a week ago

How to create or sign into your Base account

Get started with Base by signing into your account, or create a new account
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Written by Michael Acosta
Updated over a week ago

How to change your primary email address

Change the email address (username) you use to log into Base.
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Written by Michael Acosta
Updated over a week ago

How to remove the link preview in Slack

Website preview shows in Slack when sending Digest or Decision Stream
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Written by Michael Acosta
Updated over a week ago

Reordering workspaces with drag and drop

How to reorder workspaces in Base
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Written by Michael Acosta
Updated over a week ago

How to add a workspace photo / avatar

Adding a picture (or avatar) to each workspace helps identify each executive workspace at a glance.
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Written by Michael Acosta
Updated over a week ago

I can't use an international phone number to send Digests or Decision Streams via SMS text.

How to add international, non US phone numbers to Base to send a Digest or Decision Stream
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Written by Michael Acosta
Updated over a week ago

How to schedule (and unschedule) sends in Base

Scheduled Sends - Digests & Decision Stream
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Written by Michael Acosta
Updated over a week ago

How do I transfer a workspace to a new account?

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Written by Michael Acosta
Updated over a week ago

Does Base support mobile?

Using Base with a mobile device
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Written by Michael Acosta
Updated over a week ago

Clearing Your Cache

What to do if your calendar isn't loading or other errors are present
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Written by Michael Acosta
Updated over a week ago

I keep getting logged out of Base. How do I fix this?

What to do if after you log in, you are immediately redirected back to the login screen.
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Written by Michael Acosta
Updated over a week ago